One of PILOT's latest innovations is a packaging and holder made from 100% recycled plastic. The holder is compatible with many of the pens from the FriXion family and can also be combined with more Set2Go packaging. Suitable for both the office and home! With Pilot's revolutions
Find answers to frequently asked questions about our shipping and return policies.
We offer reliable and trackable shipping options for both domestic and international deliveries.
Sweden: We ship orders with PostNord or DHL , depending on the destination and the size of the package.
Internationally: We also deliver to selected countries in Europe, the UK, the USA, Canada and Ireland via DHL and other trusted carriers.
All orders are shipped with tracking when available, and you will receive an email when your order has been shipped.
Note:
For international deliveries, customs duties, VAT or import taxes may apply depending on the recipient country. These costs are paid by the customer and are not included in the order price.
Delivery time depends on destination and selected carrier. All delivery times are estimates and may be affected by carrier handling, customs processes or peak season.
Within Sweden: Orders are usually delivered within 2-5 business days after the order has been shipped with PostNord or DHL.
International deliveries (Europe, UK, USA, Canada & Ireland):
International orders are typically delivered within 5–12 business days , depending on the recipient country and customs clearance.
Once your order has shipped, you will receive an email with tracking information (if available).
Note: For international deliveries, customs clearance may cause additional delivery time. Any customs fees, VAT or import taxes are paid by the customer.
We offer a 30-day return policy , which means you have 30 days to request a return from the date you receive your order.
